ACC BLOG

Social customer relationship management (CRM) is essentially traditional CRM but evolved to be more social (go figure).  It utilizes back-end systems and processes for managing a company’s relationships with their consumers.  Social CRM is a key component of developing a social or collaborative business, both internally and externally.  

A common error message in Sage 100 when trying to print checks is “Bank Code in use by another task”, this can be easy corrected by running the GLWSKA program. This error is usually caused if there is an interruption with the connection during check printing. 

Gamification is the use of game elements in non-game environments.  Examples of these game elements can include points, badges, levels, achievements, leaderboards or challenges.  It is technique that has influenced nearly every industry in the past few years. 

Before we get too deep into why employee engagement is the forgotten factor in a successful ERP implementation, let’s take a step back and define employee engagement for those of us who weren’t psychology or HR majors.

A common error when a new user or workstation is set up on Sage 100 (formerly MAS90 & MAS200) or Sage 100cloud occurs when the end user receives the error message “Connection failure to host” upon trying to launch any task within the ERP software. In order to fix this error, the users account preferences must be changed by following these 5 simple steps.

This year’s Acumatica Summit was the biggest yet!  Our team attended, had a blast and wanted to share this brief overview.  Some of the highlights include a keynote from Acumatica’s CEO, some great informational sessions, demos and the release of Acumatica 6.1!