What’s working and what can be optimized?

We’ll ask you about the issues your business is facing, the budget you’re preparing to set aside, and your company’s commitment to solving these problems. What are your business goals and how will a Business Intelligence application support these goals?  We will work with you to identify your key data and how to maximize analysis of this data.

How can we help?

We never make a recommendation for process optimization without understanding your business. Each organization’s culture, vision, mission and goals are different, and we want to take the time to understand the way you do business before proposing a solution. We’ll take the time to clearly define the capabilities of Business Intelligence applications.  We know where our business and technology expertise lies, and we can demonstrate that expertise through our customer installations and references.

We work with you to deliver the solution

Now that you and we both know exactly the problem that needs to be fixed, the next step is to develop a solution, making sure it fits within your budget. We work with your team to develop a data management plan, and determining the solution that best fits your needs with minimum costly customizations.  We focus specifically on maximizing your return on investment while creating maximum project value.

The solution is put into place

During the implementation phase the project deliverables are put into action. The project’s milestones are also continuously monitored to ensure schedule and budget compliance. Whether this involves site visits, remote access or a simple phone call, every step is planned in detail and organized to minimize your employee downtime.

Comprehensive Staff Training and Change Management

Get the most out of your Business Intelligence solution with our hands on training at your location, our office or via the web. Well-trained users are your system’s best friends, and training specific to each user’s role within the organization can help your organization save valuable time and money. Through comprehensive training and operational change management, we ensure that end users are engaged and comfortable with the project from start to finish.

Your long-term partner in success

ACC understands that success is achieved only when the project is deemed effective by its audience. After the BI solution has been implemented, we remain available for follow up support via phone, internet, and onsite visits. We will be with you as a partner to assist you in maintaining and upgrading your system as your organization grows and changes.