The Sage 100 RMA module was designed to track and process returns by providing all the necessary data about the return. This course is divided into discussions of concepts, activities, review, and a lab. The Return Merchandise Authorization module provides a means to enter, track and resolve customer returns. It provides a link between Inventory Management and Sales Order. It handles activities for receiving returned items from the customer and shipping replacement items to the customer. In addition, it will handle activities for shipping returned items to the vendor and receiving replacement items from the vendor. RMA’s can then be analyzed to look for trends in returns for particular items or return reasons.
This class is ideal for
Sage 100 ERP users wanting to learn to track and process returns effectively
Topics Included
Advance Preparation:
None
Pre-requisites:
Experience navigating through the Windows operating system with a mouse and prior attendance in a Distribution Series class or equivalent knowledge
Course level:
Basic
Tuition:
$595 + $95 (plus tax and shipping) for Training Guide
CPE Credits:
6.Solutions by Industry
What's New
ERP Hierarchy of Needs
Maslow's Hierarchy of Needs a psychological concept that people are willing to fulfill basic needs before pursuing higher level needs. This theory was created in 1943 by Abraham Maslow. The five levels, physiological, safety, connection, esteem, and self-actualization are all components of what humans need. Just like we need these basic necessities, so does a company when implementing a new ERP system. All five levels in an ERP sense are vital to future system success. Below you will find a creative infographic highlighting the similarities of each human need to each ERP need. Read MoreSubmitted by Ally Donahue on Fri, 01/15/21 - 12:36
Why an ERP System Isn’t “One Size Fits All”
Have you seen the phrase, “One Size Fits All”, marked on different types of clothing? Most items labeled as such usually are very plain and have a standard size to accommodate most. Of course there are outliers and truly not everyone can fit in a one sized option. This is also true of ERP systems; they cannot be “One Size Fits All” due to complexities. Read MoreSubmitted by Ally Donahue on Fri, 01/08/21 - 10:27
Approval Maps in Acumatica
Acumatica provides the ability to setup approvals on documents based on your own criteria. Approvals can be as simple as on entry of a Payables Bill or a multiple approvals based on things like amount, vendor, etc.. Read MoreSubmitted by Ally Donahue on Mon, 12/28/20 - 14:38