The Sage 100 RMA module was designed to track and process returns by providing all the necessary data about the return. This course is divided into discussions of concepts, activities, review, and a lab. The Return Merchandise Authorization module provides a means to enter, track and resolve customer returns. It provides a link between Inventory Management and Sales Order. It handles activities for receiving returned items from the customer and shipping replacement items to the customer. In addition, it will handle activities for shipping returned items to the vendor and receiving replacement items from the vendor. RMA’s can then be analyzed to look for trends in returns for particular items or return reasons.
This class is ideal for
Sage 100 ERP users wanting to learn to track and process returns effectively
Topics Included
Advance Preparation:
None
Pre-requisites:
Experience navigating through the Windows operating system with a mouse and prior attendance in a Distribution Series class or equivalent knowledge
Course level:
Basic
Tuition:
$595 + $95 (plus tax and shipping) for Training Guide
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