An assistant who watches over your business, and warns you (and your staff) about conditions that require your attention. Conditions such as leads that haven’t been followed up on, stock items that require re-order, and invoices that are overdue for payment. An assistant who takes care of repetitive business processes. Processes such as delivering client invoices and statements, assigning leads to salespeople, and distributing analytical reports to your staff. An assistant who monitors incoming email and your website for requests, questions, and inquiries. Inquiries such as questions for your customer support staff, requests for product information, and registrations for class enrollments.
Sage Alerts and Workflow is that invisible assistant. It is an enterprise-wide Business Activity Monitoring application that combines business intelligence, alerts, and workflow to keep you on top of your business.
Download the Sage Alerts & Workflow Product BrochureAlerts & Workflow monitors your Sage applications for any business conditions that are critical to the success of your organization. Notify your staff via email, fax, SMS, instant message, social media message or dynamic dashboard. Alerts & Workflow includes the automatic production and delivery of invoices, dunning notices, customer statements, and other standard forms and documents.
And Alerts & Workflow is an enterprise-wide monitoring and response solution; this includes the ability to identify conditions between various business applications, as well as the ability to monitor the contents of incoming email messages, web form submissions, and even conditions within your operating system.
Alerts & Workflow comes with a large collection of preconfigured business alerts. Of course, you always have the Alerts & Workflow design modules to fully customize all of the pre-configured events, as well as to create an unlimited number of additional events of your own.
Another area Alerts & Workflow can help with is the production and delivery of the analytical reports your organization relies on. Alerts & Workflow can automatically generate and deliver an unlimited number of Crystal Reports – including such frequently-needed reports as Sales Pipeline, Vacation and Sick Time, Aged Receivables, Open Payables, Stock Status, and Check Reconciliation.
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