What’s working and what can be optimized?

We’ll ask you about the issues your business is facing, the budget you’re preparing to set aside, and your company’s commitment to solving these problems. What have you identified as a problem or pain point? For instance, your customers may be unhappy with your service, you can’t track your inventory accurately, or maybe you just aren’t making enough of a profit. You may not even know exactly what the problem is, but you do know that something needs to be done.

How can we help?

We never make a recommendation for process optimization without understanding your business. Each organization’s culture, vision, mission and goals are different, and we want to take the time to understand the way you do business before proposing a solution. We know where our business and technology expertise lies, and we can demonstrate that expertise through our customer installations and references.

We Work With You To Deliver The Solution

Now that we both know exactly the problem that needs to be fixed, the next step is to develop a solution, making sure it fits within your budget. Some issues are easier to solve than others, and the solution can be presented as a sample report, Business Process Reengineering, a written analysis, or a product demonstration. Sometimes, it even requires a discussion with one of our clients or a site visit to see the solution in action.

The Solution is Put into Place

During the implementation phase the project deliverables are put into action. The project’s milestones are also continuously monitored to ensure schedule and budget compliance. Whether this involves site visits, remote access or a simple phone call, every step is planned in detail and organized to minimize your employee downtime.

Comprehensive Staff Training and Change Management

Get the most out of your business operations with our hands on training at your location, our office or via the web. Well-trained users are your system’s best friends, and training specific to each user’s role within the organization can help your organization save valuable time and money. Through comprehensive training and operational change management, we ensure that end users are engaged and comfortable with the project from start to finish.

Your long-term partner in success

ACC understands that success is achieved only when the project is deemed effective by its audience. After the business solution has been implemented, we remain available for follow up support via phone, internet, and onsite visits. We will be with you as a partner to assist you in maintaining and upgrading your system as your organization grows and changes.