Recently I created a number of custom reports for a customer and while testing the reports they mentioned that the size or display was wrong. For example the report was designed to be in Landscape but when ran in Sage 100 would show as Portrait and cut off several columns. Some reports were designed to be very large reports, over 17” wide, but on the workstations from Sage 100 would only show a very small portion of the report. Another strange thing was some users workstations worked just fine while others had the issues.
I’ve ran into similar issues before when printing labels to a label printer and would spend a lot of time playing with the printer settings and page sizes to get everything working. But that never seemed like the right solution.
I began playing with the Crystal Reports and found that under File – Page Setup if I checked the ‘No Printer (optimize for screen display)’ that the issues went away. Reports would display based on the size it and orientation I designed.
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