The Always Current program by ACC Software Solutions is designed to keep your ERP solution on the most recent software version. Staying current will not only decreases technology debt, but it will also provide improved system functionality and the best tech options on the market.
Clients who are qualified for the Always Current Program will be upgraded to the most recent version of their software on an agreed upon scheduled upgrade date and will automatically receive software updates on a fixed quarterly schedule. The scheduled upgrade date will be set at the onset of the contract.
To prepare for the scheduled upgrade, clients will receive a notification 120 days prior to the scheduled upgrade date. At this time, ACC will provide the client with a detailed upgrade plan. The client should then begin to prepare staff with the proposed testing and go-live date.
ACC will complete the upgrade in two phases. First, a testing version will be set-up to allow for any additional upgrade tasks. After the testing period, ACC will receive a ‘thumbs-up’ from the client and the official upgrade will be performed.
In addition to upgrading yearly, service packs will be applied at intervals throughout the year. Updates, or Service Packs, contain bug fixes and non-breaking changes that can be quickly introduced between major releases.
Customers on the always current program are assigned a Customer Monthly Maintenance Date. On this date, ACC will update the server to the most recent software service pack that has been published for at least 45 days.
To reduce potential upgrade issues, the program limits the types of customizations that can be installed.
Customers in this program can only install ISV solutions that are compatible with the Always Current Program. The following ISVs are compatible with the Always Current program. This means that their solutions will be ready on or before the upgrade or update deadlines.
Clients who maintain an ACC Support Plan, will have the option to participate in the Always Current Program. The following are NOT eligible for the program:
If you are interested in more information about the ACC Always Current Program, contact in our support specialists today! Qualified clients will be provided with a quote, a program outline, and a suggested schedule upgrade date.
Solutions by Industry
What's New
Seamless Integration with Sage 100
With Sage 100, transitioning to a new ERP system has never been easier. Its comprehensive functionality, seamless integration capabilities, and scalability make it the ideal choice for businesses looking to optimize their operations and drive growth. Read MoreSubmitted by Stephanie Dean on Thu, 07/25/24 - 5:00
Acumatica Elevates Summer Financials
As you savor the warmth and energy of the summer season, let Acumatica elevate your financials and help you achieve your business goals. Read MoreSubmitted by Stephanie Dean on Tue, 07/23/24 - 5:00
ACC’s Summer Integration Guide for Business Success
With ACC's Summer Integration Guide, businesses can streamline processes, enhance collaboration, and improve decision-making, setting the stage for a productive and prosperous summer. Read MoreSubmitted by Stephanie Dean on Thu, 07/18/24 - 5:00