ACUMATICA SUMMIT 2023 RECAP

CELEBRATE the Acumatica Community.

DISCIVER new innovations and best practices.

IMAGINE the future of technology.

The 2023 Acumatica Summit was an incredible experience for the ACC Software Solutions team. The 3-day event was held at the Wynn Las Vegas with over 3,000 attendees, and 80+ sessions. Below, is a recap of what you missed in case you weren’t able to attend. A recording of the two main Keynote sessions can also be found by clicking here… Acumatica Summit 2023 Day 1 & 2 Keynotes.

Opening Keynote Session

The Opening Day Keynote (Monday, January 30, 2023) showcased CEO John Case—along with a number of other Acumatica executives —discussing business developments, revealing news, spotlighting customer successes, and sharing new innovations and best practices.

Customer Bill of Rights – In 2019, Acumatica released a “Customer Bill of Rights” to better serve the foundation of Acumatica’s relationships with customers and the engagements of their partner ecosystem.

Acumatica believes in protecting customers from practices designed to drain their wallets rather than to solve their problems – they are focused on delivering value to customers. All Acumatica customers receive a level of service and assurance that puts their interests first, with clear guardrails to prevent overcharging and eliminating hidden costs. Additionally, partners recognize their customers technology investments and address pain points, not burden them with extra features or costs they don’t want.

Acumatica is dedicated to keeping customers’ needs and wants at the forefront of their product roadmap. Customer satisfaction combined with Acumatica’s focus on innovation is vital to everyone’s success. The updated Customer Bill of Rights publicly sets forth the basic rights which customers should expect from their ERP vendor.

Acumatica has not only recommitted themselves to these core principles but also updated and expanded them to reflect the current business environment and the evolving organizational needs of today’s companies. Here are the NEW Customer Bill of Rights:

Acumatica Community – With the involvement of partners, customers, employees and prospects, Acumatica’s robust community is what separates us from others. The uncertainty of 2022 proved that we’re stronger together – we observed, learned, and shared ideas in the Acuamtica Community Portal to collectively improve and manifest success.

The Acumatica Community portal can be found at community.acumatica.com. This is a central place where users can connect, learn, share, grow, expand, and collaborate. Since 2022, Acumatica has seen over 16,000 users in the Community portal with over 45,000 threads, and 1.5 million views.

Customers can not only ask questions and receive answers but search for questions that other customers may have asked. Responses may be generated by other customers, partners, or Acuamtica experts. There’s something new for everyone to learn! The community is organized by product modules and is google search-able so it’s easy to find explanations.

Day Two Keynote Session

The Day Two Keynote Presentation (Tuesday, January 31, 2023) was not just about new product innovations, but also how the customer-driven approach to product development produces features and capabilities that address real-world challenges. The Acumatica Community received its first look at what Acumatica 2023 R1—the first product release of 2023—has in store. Also on the Day Two docket was a host of product demonstrations and customer scenarios, and a deep dive into the many opportunities cloud ERP technology is bringing to small and midsized businesses in every industry.

Empower Users with Exceptional Usability

Traditionally, ERP applications have been perceived as unintuitive, back-office solutions. Acumatica’s modern, true-cloud solution breaks this paradigm with industry-leading usability. Acumatica’s Cloud ERP puts technology novices and digital natives alike in the driver’s seat and allows them to focus on innovation and value-added work. Our numerous usability awards are based on the direct feedback of hundreds of actual users who have evaluated many other mid-market ERP solutions.

    • Highlight and provide additional information about new features via the hover functionality, which will not interrupt the user’s workflow.
    • Improve business event transparency by sending notifications about event activity to users who previously owned the event, such as support or sales staff.
    • Optimize the approval process by choosing a user to receive another user’s approval requests over a predefined period.
    • Increase visibility and find data faster with the preview mode, which renders recognized documents in the side panel.
    • Balance user experience and security by allowing users to adjust the system’s default logout time in their preferences.
    • Increase the accuracy of your internal controls and reporting by uncovering errors, omissions, or duplications by synchronizing fixed assets and GL periods.
    • Boost precision and reduce manual errors with automatic tax zone assignment based on entered addresses (country, state, postal code).
    • Track and analyze your pipeline’s performance and overall health while identifying opportunities for growth via robust out-of-the-box opportunity summary reports.
    • Enhance tax reporting processes for your Canadian business by reviewing history and surfacing remittance reports in Acumatica before submitting the T5018 form to the Canadian Review Agency (CRA).

Evolve your Business with an Intelligent Platform

The global pandemic and current macroeconomic climate have made things more difficult for businesses striving to compete and thrive. Acumatica’s powerful platform provides the intelligence, flexibility and efficiency businesses need to meet today’s challenges. With native mobility and an open architecture for rapid integrations to extended applications with artificial intelligence and machine learning, our modular, agile platform enables a connected enterprise. It’s designed for the way businesses operate today and in the future.

    • Strengthen global operations by retrieving values in any language through OData.
    • Streamline AP processes by automatically exporting ACH payments in the proper file format and enabling users to specify accounts for each vendor.
    • Save payment processing time and effort by creating batch payments with the Prepare Payments form.
    • Enable additional workflow capabilities and automate with intelligence by triggering actions through business events.
    • Send emails and share files with internal and external contacts without leaving Acumatica; our Gmail Integration makes a leading web-based email service accessible from inside Acumatica.

Dominate Vertical Segments with Industry-Focused Functionality

Acumatica understands that to make our customers successful; we must deliver targeted functionality to meet their specific industry and sub-industry needs. Therefore, our smart industry solutions offer comprehensive capabilities that align with specific verticals and their unique requirements. Our powerful Industry Editions are specifically tailored to help Manufacturing, Distribution, Retail-Commerce, and Construction businesses succeed.

      Distributors, Retailers, and Commerce Merchants:

    • Streamline counter sales, will-call orders, and in-person returns from a single screen.
    • Expedite and standardize system and data access with 18 pre-defined sales, purchasing, and inventory security roles, such as sales managers, salesclerks, buyers, receivers, shippers, and more.
    • Increase the flexibility of your pricing tactics per customer and item variant with simplified matrix item creation, through which you can easily define variant characteristics for each object generated from the template.
    • Keep a constant view of inventory levels across your Merchant-Fulfilled Network (MFN) websites on Amazon with seamless data flows from Acumatica’s back-end system.
    • Boost your B2B sales and delight customers with exceptional Shopify storefronts; capture multiple buyers under a single corporate account, while Acumatica makes it easier to manage selling profitably.

      Manufacturers:

    • Streamline manufacturing reporting, correct previously entered transactions, and empower employees by entering labor, material, move, and disassembly information directly from Production Order Entry.
    • Save time with side-panel access to purchasing, sales, inventory, and manufacturing information from data entry screens (Production Orders, Bills of Materials, Estimating, Sales Quotes, Sales Opportunities, Material Requirements Planning, and Scheduling).

      Contractors and Service Organizations: 

    • Gain insights into construction data with on-the-fly report filters and an updated, unified report design for improved readability.
    • Save time with simplified joint payee and lien waiver processes, including automated maximum available payment balances and automated compliance document creation.
    • Monitor revenues, costs, and profits and track how they impact each project with automated budget quantity calculations.
    • Empower remote workers with the Acumatica mobile app, through which they can instantly access drawing logs, submittals, annotations, and progress worksheet activities from daily field reports.

Acumatica Marketplace

Every year during Acumatica’s annual Summit, hundreds of Acumatica ISV partners showcase their innovative, third-party applications at the Acumatica Marketplace. Due to its popularity, the Acumatica Marketplace was expanded into two, full-sized ballrooms (the Lafite and the Latour) at the Wynn Las Vegas—making the Acumatica Summit 2023 Marketplace the biggest and best yet.

Your Next Steps

Are you ready for a solution that’s tailored to your needs and eager to evolve with your growing business?

When you team up with ACC Software Solutions, you’ll receive a team of experts with over 25 years of industry experience to help determine the right solution for you and your business. Contact our team for your FREE consultation!


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