Acumatica 2021 R2 was released this week in a virtual launch event! If you weren’t able to attend the event, we have all of the details!

The release provides customers with hundreds of enhancements to personalize the ERP user experience, boost growth with best-in-class functionality, and drive innovation with a robust ecosystem of connected business applications. Staple features strengthen Acumatica for sales-centric businesses with new up-sell, cross-sell, item substitutions, and paperless directed picking. Acumatica customers gain profound insights with new visual scheduling, dashboards for payroll and operations, and email tracking with SendGrid. Modern user interface improvements expanded artificial intelligence and machine learning and triggered business events from visual workflows provide incredible value to automate business operations.

The September release of Acumatica 2021 R2 is full of industry-focused business functionality with robust enhancements across the comprehensive ERP platform. Significant improvements have been made to the future-proof Acumatica platform and mobile applications as well as core financials, international business enhancements, payroll, project accounting, and customer relationship management. Further, each specialized Acumatica Industry Edition is packed with new capabilities for General Business, Retail-Commerce, Construction, Distribution, and Manufacturing Editions


Here are the specifics of Acumatica 2021 R2:

Acumatica 2021 R2 takes ERP configuration and customization a step further with personalization – adjusting Acumatica’s agile and robust software to each customer’s individual needs. With 2021 R2, customers can reduce time spent finding actions and reports through a consolidated toolbar, and automate complex business processes without programming. Users can also react to data changes by creating tasks from business events, and boost productivity by automating administrative tasks and triggering notifications when key activities occur. In addition, technical users now have access to the new DAC Schema Browser to easily view data tables and field mappings.

The 2021 R2 update includes integrations with Microsoft Teams and Adobe Document Cloud. With the Acumatica for Microsoft Teams integration, customers can access the communication and collaboration features of Teams from directly within Acumatica, without switching between platforms. Similarly, Acumatica customers can use the Adobe Document Cloud integration to annotate, highlight, comment on PDF documents, and save updated versions with an audit trail and version control – all without leaving Acumatica.

In 2021 R2, Acumatica delivers new features and enhancements to all its industry editions.

Financials, CRM, and Payroll Deep Dive:
  • Improve email tracking, deliverability, and scalability via Acumatica’s integration to SendGrid
  • Boost efficiency when managing AR refunds with open balances
  • Simplify reconciliation by matching bank transactions to multiple receipts and disbursements
  • Improve accuracy and financial visibility by enhancing AP/AR balance reporting
  • Enhance visibility to make business decisions and inform employees using the new Operational and Employee Payroll dashboards
Distribution and Commerce Deep Dive:
  • Drive sales and increase revenue with new up-sell and cross-sell capabilities
  • Improve fill rates and on-time order fulfillment with item substitutions
  • Increase warehouse efficiency with paperless directed picking
  • Optimize stocking levels and locations using deadstock reports
  • Delight online customers and build brand loyalty with support for personalization and gift wrapping
Constructions and Field Service Deep Dive:
  • Save time and simplify project workflows via project drop shipments
  • Review and assess performance against peer group with CFMA Benchmarker integration
  • Streamline billing and improve flexibility by configuring service contract billing for the start of each period
  • Reduce clicks to upgrade efficiency while adding inventory and tracking time via a mobile device
  • Correct data entry errors using the new project reclassification feature
  • Show profitability in the Service order
Manufacturing Deep Dive:
  • Visualize production schedules in a timeline view to easily identify over and under-utilized resources, customer commitments, and material constraints
  • Provide promise date by using Capable to Promise feature
  • Enable traceability of raw materials and components to finished goods for improved quality control and traceability with Preassigned Lot/Serial


Acumatica built its cloud-based ERP solution for customer resiliency and success. Customers interested in learning more about 2021 R2 can visit the Acumatica website at

Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. For more information, contact the ACC Software Solutions team!


SOURCE: Acumatica

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